logo

Grand Mercure Hotel Hualing, Urumqi

Book on our site
Up to 10% cheaper
than Booking.com
Check rooms and rates
From116US$ /night
Check-in
05Apr2025Select date
Check-out
06Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

109 E Xihong Road, Urumqi, China, 830063
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
2 persons
38 m² 
Bed options:
1 King-size bed
Shower
Bathtub
Check Prices
Superior King Room
Max:
2 persons
32 m² 
Bed options:
1 King-size bed
Shower
Bathtub
Check Prices
Executive Deluxe King Room
Max:
2 persons
38 m² 
Bed options:
1 King-size bed
Shower
Bathtub
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre
Urumqi 1.6 km
Airports
Diwopu (URC) 16.9 km
Train
Urumqi Railway Station 4.1 km
Underground
Nanhu Square800 m
Xinxing Street900 m
Bus
Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Lift
  • Beauty salon

Sports & Fitness

  • Exercise gym

Guest Parking

  • Refrigerator
  • Electric kettle

Services

  • Room service
  • Dry cleaning
  • Tours/Ticket assistance
  • Bell staff/Porter

Dining

  • Bar/ Lounge area

Business

  • Business centre
  • Secretarial service

Spa & Leisure

  • Sauna

Room features

  • Air conditioning
  • Mini-bar

Bathroom

  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Location

109 E Xihong Road, Urumqi, China, 830063
Map view
109 E Xihong Road, Urumqi, China, 830063
Nearby
27 Xihong East Rd South 2nd Alley
Urumqi Urban Planning Exhibition Hall
480 m
Restaurants
Carrefour
660 m
Restaurant

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Spacious rooms
Friendly staff
Noisy location
Remote from attractions
7.4/10
Very good
Rooms
8.1
Location
5.7
Service
7.5
Dining
5.9
Guest reviews
7.4/10
based on 15 reviews
7.4
7.4/10 based on 41 reviews
Benjamin
United Kingdom, January  2025
7.2/10

I had a pleasant stay at this hotel, with clean and spacious rooms that offered good comfort. The friendly staff made a positive impact on my experience, especially the concierge, who provided great travel tips. However, the location was a bit inconvenient due to the steep hill, making it tricky for sightseeing. The dining options were decent but could use some improvement. Overall, it provided good value for money.

Rooms
8.0
The rooms were clean, spacious, and well-appointed, featuring comfortable beds and plenty of charging points. However, they had a rather tacky fake double entrance door.
Service
7.0
The staff was friendly and helpful, especially the concierge who gave excellent local recommendations. On the other hand, there were some service limitations, as I found the overall assistance wasn't particularly helpful at times.
Location
5.0
The hotel is situated on a steep hill, making it somewhat inconvenient for walking to the main street and getting taxis for sightseeing activities.
Dining
7.0
The dining options were good with a mix of Chinese and Western meals, but I felt there could have been more variety, particularly for breakfast.
Facilities
6.0
The facilities were satisfactory, but nothing stood out as exceptional.
Naomi
United Kingdom, December  2024
8.6/10

The hotel had some great features like friendly staff and nice amenities, but my stay was marred by cleanliness issues. The location required taxis for most trips, making it a bit inconvenient. Overall, it was a decent place but not without its flaws.

Rooms
5.0
The rooms were large and featured modern appliances, but unfortunately, they felt dirty and had a strong odor from the carpet.
Service
8.0
I found the staff to be very friendly and helpful, especially the non-native staff in the restaurant. They really went above and beyond to assist, even with the language barrier.
Location
6.0
The hotel is located on a steep hill, which makes getting around a bit tricky since you usually need to take a taxi for outings.
Dining
7.0
Dining was a mixed bag; it was a combination of Chinese and Western fare but didn't quite stack up against other five-star hotels I've been to.
Facilities
7.0
The facilities included a nice restaurant, but overall they didn’t leave a lasting impression.
Christian
United Kingdom, December  2024
6.4/10

The hotel offers a decent stay with clean and nicely decorated rooms, although I found the location a bit inconvenient for sightseeing. The staff was friendly but could use more training to enhance their service. The dining options were acceptable but didn't stand out. Overall, it provides good value for the price, with some improvements needed in staff interaction and location accessibility.

Rooms
8.0
I stayed on the 10th floor, and the room was quite clean and nicely decorated.
Service
6.0
The staff was overall friendly, but at times they seemed a bit uninformed and could be more courteous.
Location
5.0
The location was okay but not overly convenient for sightseeing, as it was on a steep hill and difficult to navigate.
Dining
6.0
The dining experience was just okay, with a combination of Chinese and Western meals that needed some improvement.
Facilities
7.0
The hotel had decent facilities but didn't particularly impress me.
Ethan
United Kingdom, November  2024
7.4/10

I had a lovely stay at the hotel with some great highlights, such as the friendly staff and clean, well-appointed rooms. However, the dining experience left a bit to be desired, as it felt average compared to expectations. The location was convenient for a short stay but not ideal for exploring the area. Overall, it offered good value for money, but improvements could be made in the dining department.

Rooms
9.0
The rooms were clean, spacious, and well-equipped with everything I needed. The beds were very comfortable by Chinese standards, and I appreciated having plenty of charging points available.
Service
9.0
The staff was incredibly friendly and helpful. They went out of their way to ensure that I had everything I needed, which made my stay more enjoyable.
Location
6.0
While the hotel is not very central, it was a pleasant area to relax in. It suited my needs for a short transfer stay, but wasn't perfect for tourists wanting to explore the city.
Dining
5.0
The dining options were decent but didn't quite compare to other five-star hotels. There was a range of local and western cuisine that felt average in quality.
Facilities
8.0
The facilities were clean and functioning well, making my stay comfortable.
Naomi
United Kingdom, November  2024
8.0/10

The hotel had a unique charm, with clean amenities and a friendly staff that made my stay comfortable. I appreciated the thoughtful touches in the room, but the location was a bit inconvenient, which made getting around a hassle. Dining was decent, but it didn’t quite reach the level I expected from a five-star hotel.

Rooms
9.0
The room was clean and had everything I needed, including toiletries, an iron, and even a prayer rug, which was a nice touch. I was on the 12th floor, and my room was serviced well each day.
Service
10.0
The service was really friendly and attentive. The concierge provided great recommendations for exploring Xinjiang, and the restaurant staff was always willing to help.
Location
6.0
The location was a bit far from the city center and made taxi rides somewhat complicated. It was noisy, but I managed to overlook that during my stay.
Dining
7.0
Dining was good overall, though some dishes left an aftertaste, and there were a few drunk patrons around. It had a big variety, which was nice.
Facilities
7.0
The facilities were adequate but nothing particularly outstanding. I didn’t get to utilize many amenities during my stay.
Juliet
United Kingdom, October  2024
8.8/10

The hotel has a nice, clean feel and a great overall vibe, though I found the rooms missing a toilet, which was a bit of a surprise. The staff was incredibly friendly and went out of their way to assist, making the stay enjoyable. However, the dining options weren't on par with expectations, and the location had its downsides in terms of transport.

Rooms
7.0
The rooms were serviced well each day and were generally nice, though I found it strange that there were no toilets in them.
Service
9.0
The staff was friendly and super helpful, especially the non-native staff in the restaurant, who were eager to assist us despite any language barriers.
Location
5.0
The location is decent but transportation options were weak, making it hard to get to and from the hotel easily.
Dining
5.0
The dining experience was a bit below expectations, with the variety not living up to what I'd expect from a five-star hotel.
Facilities
6.0
The hotel had basic facilities that functioned well, but nothing really stood out as exceptional.
Les
United Kingdom, October  2024
6.2/10

The hotel has spacious, clean rooms with modern amenities, which I found very comfortable. The location, however, is a bit challenging as it’s on a hill and not very central, making it less convenient for getting around. The service was acceptable but could improve, especially in language skills. Overall, it offers decent value for money given its condition and cleanliness, though the dining options left much to be desired.

Rooms
9.0
The rooms looked brand new and were spacious with elegant beige furniture. They were very clean and equipped with good amenities like bathrobes, nice toiletries, and plenty of charging points.
Service
6.0
The service was somewhat lacking; while I used the airport transfer service, the staff didn't have fluent English and didn't acknowledge or apologize for any misunderstandings. They were polite but needed improvement.
Location
5.0
The hotel is situated inside a large market complex on a small hill, which made it a bit tricky to navigate, especially after a long day.
Dining
5.0
Dining wasn't great; while there were mixes of local and Western cuisine, the selection was limited, and the atmosphere could get a bit rowdy with local patrons.
Facilities
6.0
The hotel had basic facilities but nothing that stood out. The overall setup was standard, and I didn't find any extraordinary amenities.
Alexander
United Kingdom, September  2024
6.0/10

I had a mixed experience at this hotel. On one hand, the rooms were spacious and well-appointed, offering great views of the city. The service from the staff was attentive and helpful, making my stay quite pleasant. However, the location was a bit inconvenient as taxis had trouble getting to the hotel, and the breakfast could use some improvement in quality. Overall, it seemed like decent value for money considering the amenities provided.

Rooms
8.0
The rooms were spacious and well-appointed, featuring comfortable king-size beds, good lighting, and a nice view over the city.
Service
7.0
The service was very attentive and the staff at the front reception were exceptionally helpful, though their English wasn't fluent.
Location
5.0
The location had its drawbacks as taxis faced challenges accessing the hotel, making it a bit inconvenient to return after outings.
Dining
5.0
The breakfast left much to be desired, with limited quality and variety, which was disappointing.
Facilities
6.0
The hotel had good amenities, though the facilities could be improved in some areas.
Liam
United Kingdom, September  2024
7.0/10

The hotel provided a pleasant stay with clean and comfortable rooms, and I appreciated the quiet atmosphere. However, the service could use some improvement as the staff seemed more focused on upselling expensive trips than catering to our requests. The location had its conveniences, but it was a bit awkward getting in and out with taxi transportation. Overall, I found it to be good value for money given the amenities offered and the overall comfort of the stay.

Rooms
9.0
I was on the 12th floor and the room was very comfortable, clean, and equipped with a prayer rug and cap which was a thoughtful touch.
Service
6.0
While the staff was polite previously, this time they seemed overly focused on trying to sell expensive packages and were not as accommodating with our menu requests.
Location
5.0
The location was OK and offered some interesting areas to explore, but getting a taxi was often inconvenient as drivers had to navigate around to access the hotel.
Dining
7.0
The dining options had a wide range of Chinese and Western meals, but I encountered some dishes with a strange aftertaste which was disappointing.
Facilities
8.0
The hotel had good amenities, though I didn't make full use of them during my stay.
Christian
United Kingdom, September  2024
8.4/10

The hotel has a lovely location near a large marketplace and offers good value for money. The rooms are spacious and comfortable, although the cleanliness could use some improvement. The staff, while friendly, struggled with communication. The dining options were a bit limited, focusing more on Chinese cuisine than Western choices, but the burgers were delightful.

Rooms
7.0
The room was spacious and comfortable, although there was a noticeable smell in the carpet that detracted from the experience.
Service
6.0
The staff were friendly, but there was a significant language barrier that made communication a bit challenging.
Location
8.0
The hotel is on a small hill, which makes it a bit difficult to walk up and down or catch a taxi. However, it’s close to the vibrant market area with plenty of options around.
Dining
7.0
While the dining options could be more diverse, I found the burgers to be juicy and satisfying.
Facilities
7.0
The facilities were decent, but I felt some improvements could be made overall.
Grace
United Kingdom, August  2024
8.2/10

I had a great experience at this hotel, particularly on the 12th floor, which surprisingly catered to a more spiritual atmosphere with a prayer rug and a completely non-smoking environment. The rooms were impressively clean, comfortable, and spacious, plus the staff was friendly and ready to assist. However, the location can be a bit challenging since it’s situated on a steep hill, making access a bit less convenient. Overall, it offers good value for the price, despite a few minor drawbacks.

Rooms
9.0
The rooms were exceptionally clean, comfortable, and spacious, decked out with nice amenities like bathrobes and quality toiletries.
Service
9.0
The staff was incredibly friendly and spoke perfect English, making communication a breeze. They were always willing to help with any questions.
Location
6.0
The hotel is located on a steep hill, which made it a bit inconvenient to get to the street level, but it’s still nice to be close to local attractions.
Dining
7.0
The dining options were decent but not as exceptional as I expected for a five-star hotel; there was a fair mix of local and Western cuisine.
Facilities
8.0
The hotel’s facilities were overall good, but there could be improvements in service areas.
Avery
United Kingdom, August  2024
6.6/10

The hotel offers a clean and spacious environment, complete with all the necessary amenities for a comfortable stay. While the rooms were bright and nicely decorated, the service left something to be desired as there were moments of rudeness. The location, while a bit steep, is interesting to explore. Overall, it provides great value for money but could benefit from better service training.

Rooms
9.0
The rooms were clean, spacious, and well-appointed with modern amenities. I particularly appreciated the soft towels and comfortable beds.
Service
5.0
The service really needs improvement as the staff were not very courteous, and interactions felt quite impersonal.
Location
6.0
The hotel is located on a steep hill, which makes walking to street level a challenge, but it's not too far with a taxi, making it somewhat convenient.
Dining
6.0
Dining options were decent; however, the quality was average and I noticed a fair number of distractions in the atmosphere.
Facilities
7.0
The facilities were satisfactory but nothing extraordinary, lacking a certain shine that could make the experience more enjoyable.
Melanie
United Kingdom, July  2024
6.8/10

I had a decent stay at this hotel; the rooms were clean and equipped with everything I needed, plus the staff was really friendly and helpful. However, it is a bit far from the city center, making taxis inconvenient at times. The dining experience left something to be desired, particularly the breakfast. Overall, it's good value for money, but not ideal in some areas.

Rooms
7.0
The rooms were clean, comfortable, and had all the essentials like toiletries and plenty of charging points. However, the layout was a bit awkward with a long dark hallway to the bathroom at night.
Service
9.0
The service was excellent. The staff went out of their way to help us, even with the language barrier, which made the stay more enjoyable.
Location
6.0
The location is somewhat inconvenient since it's a bit far from the city center and taxis had to navigate a lot to get us back on the right side of the street.
Dining
5.0
I found the breakfast to be quite disappointing; it was the worst I’ve ever had in Asia, with poor selection and quality.
Facilities
7.0
The hotel had everything I needed, though there wasn’t anything particularly exceptional that stood out.
Robert
United Kingdom, July  2024
7.6/10

The hotel offers outstanding rooms with plenty of nice amenities and great views of the city. The staff is friendly and attentive, making sure to check in on us during our stay. However, the location is somewhat noisy and remote, which can make getting around a bit of a hassle. Overall, it's a comfortable and spacious option, but the location could be more convenient for sightseeing.

Rooms
9.0
The rooms were very large and smartly furnished, featuring a king-size bed, a plasma TV, and excellent lighting, along with a fantastic view over the city.
Service
8.0
The service was top-notch; the staff was very helpful and friendly, always checking to see if everything was okay. However, I did feel some pressure from the in-house travel service to book pricey trips.
Location
6.0
The location was OK but a bit noisy and not overly convenient for sightseeing activities. It sits on a small hill off the main street, making it difficult to walk up and down or find a taxi easily.
Dining
7.0
The dining options were good with a wide selection of Chinese and Western meals, although it felt more oriented towards local tastes than western options.
Facilities
7.0
The hotel provided several nice amenities but could improve on some areas, particularly access to public transport.
Spacious rooms
Noisy location
Jason
United Kingdom, July  2024
7.8/10

The hotel impressed me with its clean and spacious rooms, making my stay quite comfortable. The staff were really friendly and helpful, providing a warm atmosphere. However, the location was a bit awkward, especially for taxis getting in and out. Overall, it offered good value for money, especially considering the quality of the rooms for under $100.

Rooms
9.0
The rooms were spacious, clean, and well-appointed with nice toiletries and plenty of charging points.
Service
8.0
The staff were welcoming and friendly, always ready to help where they could.
Location
6.0
While the location was slightly odd, perched atop a massive wholesale market, it was still interesting to explore. However, getting taxis was a hassle.
Dining
7.0
Dining offered a decent mix of local and western cuisine, though it was a bit lively with the crowd present.
Facilities
7.0
The facilities were quite adequate, but nothing particularly stood out during my stay.
Show more
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
05Apr2025Select date
Check-out
06Apr2025Select date
Rooms and Guests2 Guests, 1 Room